Important information

Wheelchair users:

There is a limited amount of wheelchairs that the train can hold at any one time, so all wheelchair users are required to book a wheelchair pass on our booking system, in order to ensure there will be enough room on the trains to transport the wheelchair. Sessions will show up as unavailable where the wheelchair capacity on the train has been filled up. If this occurs, please try another session on that day. 
 

Sensory Friendly times:

Sat 23d November at 9.30 & 9.45am, we will hold our sensory friendly session of Santa's House Express. Music is lowered, capacities are reduced, all to make the event a sensory inclusive experience for all. Please get in touch with us at tickets@santashouseexpress.ie if you have any concerns and we will do our best to accomodate all.

Carers:
Visitors with special needs may admit one accompanying carer free of charge . All carers must be booked into our booking system. There are only limited carer tickets available at specific sessions. If a carer ticket is unavailable for your desired session, please try to book your group into a different session. Please note this is not a confirmed ticket and bring relevant ID and documentation, such as an associated membership card in order to confirm entry. Do get in touch with us directly if there are any specific special needs or requests and we will do our best to accommodate all.